Privacy Policy

Last Updated: 27 August 2026

Welcome to Taxr! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Taxr mobile application and website. By using Taxr, you agree to this Privacy Policy. If you do not agree, please do not use the app.

1. Information We Collect

When you use Taxr, we may collect the following types of information:

1.1 Personal Information

  • Email address, and account credentials when you sign up.
  • Email addresses provided when exporting expense reports.

1.2 Financial & Transaction Data

  • Scanned invoice and receipt details, including date, vendor name, vendor ABN, total amount, and GST.
  • Expense categories and notes you assign to transactions.

1.3 Automatically Collected Data

  • Device information, such as model, operating system, and IP address.
  • App usage data, such as interactions with features and error reports.

2. How We Use Your Information

We use the collected information to:

  • Store and display scanned invoices and receipts for your reference.
  • Allow you to categorise expenses and export reports.
  • Enhance app security and prevent fraud.
  • Send updates, customer support messages, and important notifications.
  • Provide and improve Taxr’s services.

3. Data Storage and Security

  • Your scanned receipts and invoices are securely stored.
  • Receipt images are saved with complex, unguessable URLs. They are visible to you, to anyone you send an export to, and to an accountant whose invitation you have accepted.
  • We implement industry-standard security measures to protect your data from unauthorised access.

4. Data Sharing & Third-Party Access

  • We do not sell, rent, or share your personal information with third parties for marketing purposes.
  • Your expense data is shared when you choose to export and send it to an email recipient.
  • Accountants you connect to. If you accept an invitation from an accountant, that accountant can view and manage your receipts, expense categories and exports in the Taxr accountant portal. This only happens after you accept the invitation, and you can ask us to disconnect an accountant at any time by emailing support@taxr.io.
  • Receipt processing. To read your receipts, we send receipt images to OpenAI, which extracts details such as the vendor, date, total and tax and returns them to us. Images are sent for that purpose only, and under OpenAI’s API terms this content is not used to train their models.
  • We may disclose information if required by law, such as to comply with legal obligations or enforce our Terms and Conditions.

5. Data Retention

  • We store your expense data as long as you maintain an active account.
  • If you delete your account, we will permanently erase all associated data.

6. Your Rights & Choices

  • Access & Correction: You can view and update your information in the app.
  • Data Deletion: You can request to delete your account and all associated data.
  • Exporting Data: You can export your transaction data at any time through the app.

7. Children’s Privacy

There are no age restrictions for using Taxr, but users under 18 should ensure compliance with tax laws. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify users within the app or via email.

Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@taxr.io.