Frequently Asked Questions

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Disclaimer: This page provides general information only and does not constitute tax advice. Consult a registered tax agent for advice specific to your circumstances.

About Taxr

What is Taxr?

Taxr is an AI receipt scanner and expense tracker for freelancers, sole traders, gig workers and small business owners. It turns paper receipts into digital records, suggests a tax category for each expense and exports a clean report for your accountant or your tax return. It's localized for 195+ countries, with ATO-aligned categories in Australia, Schedule C-aligned categories in the US and self-employment categories in the UK.

How does Taxr work?

Take a photo of a receipt, pick one from your photo gallery or import a PDF. Taxr's AI reads the date, vendor, total, tax amount and the vendor's tax ID (such as an ABN), and suggests a category. You check the details, correct anything that's wrong and confirm before it saves. Your receipts are stored in your Taxr account, and you can export them to Excel or PDF whenever you need to.

Is Taxr free?

You can start for free. Your first 10 scans are free, and exporting is included on the free plan. Taxr Pro adds unlimited scans on a monthly or yearly subscription, and the app shows the current price in your currency. Need a few more free scans before you decide? Email support@taxr.io.

What platforms does Taxr support?

Taxr is available for iPhone and iPad on the App Store and for Android on Google Play. It's a mobile app, so there's no web or desktop version.

Is my data secure with Taxr?

Your data travels over encrypted connections, and receipt images are stored encrypted. We don't sell your personal information. The AI service that reads your receipts doesn't use them to train its models. Deleting your account deletes your data. You can read more on our security page and in our Privacy Policy.

Receipt Scanning

How accurate is AI receipt scanning?

Taxr works best with clearly printed receipts, where it usually reads the total, date, vendor, tax amount and vendor tax ID correctly. It can make mistakes with handwriting, faded thermal paper or crumpled receipts, which is why you always see what it read and can edit any field before saving.

What types of receipts can Taxr scan?

Taxr can scan most paper receipts, such as shop purchases, fuel, restaurant bills, parking and tolls. It works best with clearly printed receipts, and it can also read most invoices.

Can Taxr scan PDF invoices?

Yes. You can add a receipt or invoice with your camera, from your photo gallery or as a PDF from your files. Import a PDF invoice and Taxr reads the key details for you to check before saving.

What happens if the AI misreads a receipt?

Nothing is saved until you confirm it. After a scan, Taxr shows you what it read. If anything looks off, tap the field and correct it before saving. The final say is always yours.

Tax & Deductions

What tax deductions can Taxr help me track?

Taxr tracks the business expenses that freelancers and sole traders usually claim. In Australia, its ATO-aligned categories include vehicle expenses, fuel, travel, equipment, education and training, phone and internet, software subscriptions, insurance, and parking and tolls. In the US the categories follow the expense lines on Schedule C, and in the UK the self-employment expense headings. Taxr suggests a category for each receipt, and you can change it.

Does Taxr support GST tracking for BAS?

Yes. When a receipt includes GST, Taxr reads the GST amount and the supplier's ABN. That makes it easier to work out the GST credits for your Business Activity Statement (BAS), or to hand the figures to your accountant at BAS time.

Does Taxr work for other countries and tax systems?

Yes. Taxr is localized for 195+ countries. It uses your country's currency and tax label, such as GST in Australia, VAT in the UK, sales tax in the US, IVA in Mexico, IGV in Peru, ICMS in Brazil or JCT in Japan, and reads that tax from your receipts. The US, UK, Australia, Canada, New Zealand, Ireland, India, South Africa, Germany, France and the Netherlands have category sets built from their own tax forms. Other countries get a general set.

Do I still need an accountant if I use Taxr?

Taxr keeps your receipts and expenses organised, but it doesn't give tax advice. If your return is simple, Taxr may give you all the expense records you need to lodge it yourself (in Australia, through myTax). If things are more complex, for example you're registered for GST or have several income streams, a registered tax agent is still a good idea, and a clean, categorised export saves them time.

Exports & Accountants

How do I export my expenses?

In the Taxr app, open Export, choose a date range (such as a financial or tax year, a quarter or a month), pick Excel or PDF, and Taxr emails the file to you or to your accountant.

Can I share my expenses with my accountant?

Yes. Export your expenses to Excel or PDF and Taxr can email the file straight to your accountant or tax agent. Many accountants prefer organised digital records to a shoebox of paper receipts.

What export formats does Taxr support?

Excel and PDF. The PDF is a summary by category plus a table of receipt details, without images. The Excel file opens in Excel, Google Sheets or Numbers, and each row has a View link to the receipt image that works for 48 hours after the export. Taxr doesn't connect directly to Xero, MYOB or QuickBooks.

Account & Billing

How do I cancel my subscription?

You can cancel your Taxr subscription at any time through your device's subscription settings. On iPhone, go to Settings > Your Name > Subscriptions, find Taxr and tap Cancel Subscription. On Android, open the Google Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, find Taxr and tap Cancel. Taxr Pro stays active until the end of your current billing period.

Can I use Taxr on multiple devices?

Yes. Your receipts are stored in your Taxr account, so you can sign in with the same account on any iPhone, iPad or Android device and see them there.

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